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WhatsApp & Email Marketing
WhatsApp and email marketing for local businesses
Reach customers who already know you, with offers, reminders and updates on WhatsApp, SMS and email.
Updated · By Vijayaraghavan
In short
WhatsApp and email marketing means sending useful messages, such as offers, reminders and updates, to customers who have agreed to hear from you. It brings repeat business at low cost because you already have the contact. Digi Vijay sets up WhatsApp Business, contact lists, templates and campaigns.
- Best for
- Repeat customers
- Timeline
- Setup within 7 days
- Languages
- Tamil, English
- Contract
- Month to month
What's included
Everything in our WhatsApp & Email Marketing service
Winning a new customer costs far more than bringing back an old one. A well-timed WhatsApp or email message turns past buyers into repeat buyers.
- WhatsApp Business setup and catalogue
- Broadcast lists and message templates
- Click-to-WhatsApp buttons on ads and website
- SMS campaigns for offers and reminders
- Email newsletters and campaigns
- Opt-in forms and contact list cleaning
- Festival and offer campaign calendar
- Monthly delivery and response report
The basics
How does WhatsApp marketing work for a business?
WhatsApp marketing uses WhatsApp Business to share offers, reminders, catalogues and updates with customers who have agreed to hear from you. Small businesses can use broadcast lists in the WhatsApp Business app; larger volumes use approved templates through the WhatsApp Business Platform. Email does the same for longer content and B2B buyers.
WhatsApp & Email Marketing for Kanchipuram businesses
WhatsApp is how most customers in Tamil Nadu prefer to talk to a business. A clinic sending appointment reminders, or a silk shop sharing new arrivals before Deepavali, gets replies the same day.
Step by step
How we deliver WhatsApp & Email Marketing
The exact steps we follow, so you know what happens and when.
STEP 01
Setup
WhatsApp Business profile, catalogue, quick replies and away messages.
STEP 02
Opt-in
Simple ways to collect customer permission at the shop, on the website and in ads.
STEP 03
Templates
Message templates for offers, reminders, festival greetings and follow-ups.
STEP 04
Campaigns
A monthly calendar of useful messages, not spam.
STEP 05
Report
Delivery, replies and resulting enquiries or visits.
Cost
How much does WhatsApp & Email Marketing cost?
The cost depends on the number of contacts, how often you send, and whether you need the WhatsApp Business Platform, which has per-message charges from Meta. You get a written quote after a free consultation.
Avoid these
Common mistakes we fix
- Messaging people who never opted in
- Sending the same offer every day
- Long messages with no clear action
- No catalogue or price information on WhatsApp Business
- Ignoring replies
Who it's for
Who this service is for
- Shops with repeat buyers
- Clinics sending reminders
- Restaurants and food
- B2B suppliers
Proof
How we work
How every project runs
Every engagement follows the same four steps, so you always know what happens next.
STEP 01
Audit
We review where you stand today and what competitors are doing.
STEP 02
Plan
A written plan with goals, deliverables and timelines.
STEP 03
Launch
Setup and launch within 7 days of onboarding.
STEP 04
Report
Monthly numbers, what changed and what comes next.
Service area
WhatsApp & Email Marketing across Kanchipuram district and Chennai
We work with businesses in Kanchipuram, Sriperumbudur, Oragadam, Walajabad, Uthiramerur, Chengalpattu, Tambaram, Chennai, Tiruvallur, Arakkonam, Ranipet, Vellore, Cheyyar and Panapakkam.
FAQ
WhatsApp & Email Marketing questions
Can't find your answer? Message us on WhatsApp and we will reply the same working day.
Is bulk WhatsApp messaging allowed?
WhatsApp allows business messages to people who have opted in, using approved templates through the WhatsApp Business Platform. Unsolicited bulk messages can get a number banned, so we only message opted-in contacts.
Which is better, WhatsApp or email?
For local customers in Tamil Nadu, WhatsApp usually gets read faster. Email works better for longer content, B2B buyers and invoices. Many businesses use both.
Can you add a WhatsApp button to my ads?
Yes. Click-to-WhatsApp ads on Facebook and Instagram open a chat with your business directly.
Do I need my customers' permission?
Yes. Only message people who have given you their number and agreed to hear from you. We help you collect opt-ins through your website, shop and ads.
Is the WhatsApp Business app free?
Yes, the WhatsApp Business app is free. The WhatsApp Business Platform, used for larger volumes and automation, has per-conversation charges set by Meta.
How often should I send messages?
For most businesses, two to four useful messages a month keeps customers engaged without annoying them.
Can you build an email list for my business?
Yes. We add sign-up forms to your website and shop process, and only email people who have agreed.
Other services
More ways we can help
SEO & Local SEO
Rank on Google Search and Google Maps when people nearby look for what you sell.
Learn moreSocial Media Marketing
Posts, posters and Reels in Tamil and English that keep your brand in front of customers.
Learn moreGoogle & Meta Ads
Targeted ads on Google, Facebook and Instagram that bring calls and enquiries quickly.
Learn moreFree consultation
Let's grow your business
Book a free 30-minute consultation. We'll review your Google listing, website and social pages and tell you what to fix first.